We offer free delivery for orders over C$69.99 in Canada.

The delivery process typically takes up to 48 hours for orders within Montreal, Laval, Longueuil, and nearby areas. For the rest of Canada, delivery usually takes three to four business days.

At Otsmart, your satisfaction is our priority. If you're not completely satisfied with your purchase, we’re here to help.

We accept returns and exchanges within 30 days of the purchase date. To be eligible, items must be unused, in their original condition, and in original packaging. Proof of purchase is required.

If your order arrives damaged or defective, please contact us right away. We’ll work with you to replace the item or issue a full refund at no extra cost.

To begin a return or exchange, please reach out to us at info@otsmart.ca

We’re always happy to assist!